SAFe Scrum Master Practice Test 2025 – Complete Exam Prep

Question: 1 / 400

What should a Scrum Master do if team members are not participating in meetings?

Escalate the issue to management

Encourage open communication

Encouraging open communication is essential when team members are not participating in meetings. The role of the Scrum Master includes fostering a safe and collaborative environment where all team members feel comfortable sharing their thoughts and ideas. By promoting open dialogue, the Scrum Master can better understand any underlying issues that may be causing disengagement, such as personal conflicts, lack of understanding of topics discussed, or other barriers to participation.

Additionally, this approach aligns with Agile values, emphasizing respect, collaboration, and continuous improvement. Open communication allows team members to voice their concerns and suggests potential solutions, which can lead to a healthier team dynamic and improved engagement in future meetings.

In contrast, escalating the issue to management may not address the root causes of the lack of participation and could foster an atmosphere of fear instead of openness. Holding private meetings may isolate disengaged members and may not resolve broader team dynamics. Similarly, setting strict attendance policies might lead to compliance without genuine engagement and could create resentment among team members. Thus, open communication is a more effective and constructive response to the issue of non-participation.

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Hold private meetings with disengaged members

Set strict attendance policies

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